Joburg billing crisis - the latest
City of Joburg officials have vowed to bring an end to the billing crisis in 2018.
For years, Joburg residents of Joburg have been complaining about incorrect and at times, inflated bills.
After last year's local government elections, a DA-led administration took over the reigns.
That administration believes, the end to the crisis is in sight, citing a reduction in complaints.
Member of the Mayoral Committee on Finance, Rabelani Dagada, says poor data collection, system errors and inaccurate estimations led to the current situation.
But he is adamant that the problems will be resolved by March 2018.
"We are appointing a company that will assist us to resolve this billing crisis. We are going to move people who read water and electricity meters from Johannesburg Power and Water to Group Finance. This is so that I, as the MMC of Finance, can have more political control over them. That way we will be able to train them and ensure by March next year we read 95% meters at least" he says.
Dagada says residents cannot be undermined.
Dagada says Joburg will follow the example of the City of Cape Town, where monthly readings are done.