Why Uber drivers are cancelling trips
Have
you had your Uber trip cancelled last minute?
According to Business Insider, Uber riders in major metropolitan areas like Johannesburg and Cape Town have been experiencing this trend.
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The trips that get cancelled the most are the shorter trips, and it appears that profitability is one of the primary reasons for this trend.
Kagiso Khaole, head of mobility operations at Uber Sub-Saharan Africa, said: "We are aware of some of the complaints that have come from specific geographies around the cancellations of short trips."
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In order to fix these issues, Uber has begun to implement incentives like rewarding the drivers for making a certain number of trips each day/week.