Is it legal for your cellular network provider to announce sudden price hikes?

Is it legal for your cellular network provider to announce sudden price hikes?

Many of us have received some interesting texts in the last few days and we're here to unpack it all in Explained Well with Christelle.

MTN and Vodacom announce that mobile network providers will be hiking contract prices
Kar-Tr/iStock

Mobile network provider businesses seem to be struggling just like the rest of us.

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In recent weeks, certain companies have had to let their customers know that they can expect a price hike if they are contract/subscription holders.

While these companies have released statements in which they thoroughly explain the situation, many consumers were caught off-guard and had some very serious questions they needed answering.

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In this edition of Explained Well with Christelle, we discuss the price hikes, why they are needed, and whether or not these companies could have gone about breaking the news in a better way.

Vodacom has released an official statement in which they address their need to increase prices:

You can find Vodacom's official list of updates here.

MTN has since also made the same announcement:

You can also find their list of updates here.

Tune in to 'The Drive with Rob & Roz', on weekdays from 16:00 - 19:00. Stream the show live here or download our mobile app here.

Main image courtesy of Kar-Tr/iStock

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