VIDEO: Viral chef being rude to customer receives serious backlash
One interaction has led to this chef potentially ruining their own career.
When it comes to respect, it's a two-way street.
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The customer isn't always right but as a business owner, there are some things you just can't do.
Unless you want to ruin your business and possibly your life.
One restaurant owner and chef has gone viral for all the wrong reasons after a customer shared the shocking exchange he had with her.
The story has captivated people for days as everyone is trying to stay up to date and see how this all plays out.
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Trevor Chauvin-DeCaro was planning a trip to Boston and had made a reservation at a restaurant called 'Table' owned and run by chef Jen Royle.
After suffering a medical emergency and ending up in hospital, Trevor had to cancel his Boston trip, which included the Table reservation.
What he did not expect was a scathing Instagram DM sent to him by Jen Royle.
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The saga started with Trevor sharing screenshots of their exchange on X, mentioning that he was absolutely shocked that Royle had tracked him down to send him such an angry message.
Wild story incoming. Last month, we had to cancel our Boston trip after I was hospitallized. As a result I had to use travel insurance to get my money back on our hotel, train, and restaurant reservations. Today I got this message from @tableboston pic.twitter.com/d7jc84rllJ
— chase travel insurance it girl (@trevorshowvan) February 22, 2024
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But it doesn't stop there.
Apparently, Royle was not ready to let it go, and try to move on but instead kept replying to Trevor with equally rude messages while he was trying to explain the situation to her repeatedly:
I am appalled at the behavior exhibited towards a customer. It is insane that the owner of an establishment would see the travel insurance claim and then go and hunt for the customer on Instagram pic.twitter.com/Imq98jRuDS
— chase travel insurance it girl (@trevorshowvan) February 22, 2024
Then to post about me on her business and professional pages wow. I am shocked at this behavior. I would not recommend eating at a place that treats people like this. @TableBoston 😳 pic.twitter.com/j9Z5uNKh2c
— chase travel insurance it girl (@trevorshowvan) February 22, 2024
She’s back for more. pic.twitter.com/jRrC5rz0Y5
— chase travel insurance it girl (@trevorshowvan) February 22, 2024
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While this conversation was taking place, both parties were sharing screenshots and accusatory posts on their social media profiles, including Instagram and X.
That was until social media detectives found this tweet from Trevor which could be proof that he didn't go to Boston because of a train delay and not because he was hospitalised.
Trevor did, however, explain the situation:
We need a more diverse train system than just Amtrak. 4.5 hours of waiting at Penn to head to Boston and still not out of the city. We are getting off and turning around. So much money down the toilet.
— chase travel insurance it girl (@trevorshowvan) January 6, 2024
Idk what the issue is. I was going to Boston, fell ill, then cancels. Yea Amtrak sucks. This just shows I indeed wasn’t in Boston and had lots to cancel. 🤷♀️
— chase travel insurance it girl (@trevorshowvan) February 23, 2024
Finally, Trevor revealed that Royle was going to take legal action:
Now threats. pic.twitter.com/wQfAj0XxwM
— chase travel insurance it girl (@trevorshowvan) February 23, 2024
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Most people have sided with Trevor, agreeing that Royle's behaviour has been absolutely embarrassing.
beyond it being insane for a restaurant owner to harass a patron like this, reservation culture in cities like Boston is truly getting out of hand. their cancellation fee is $250!!!!! at a restaurant where you have to sit at a communal table!!! what is wrong with yall!!! https://t.co/qiIFX5yIzu
— lexi 🫶🏼 (@lexiicara) February 23, 2024
This is truly unhinged behavior. I get being annoyed by a canceled reservation and lost revenue but this is WAY over and beyond normal or professional. This is seriously over the top bad...really really bad. They went way out of their way to target you for a normal occurence.
— 🧑🏿🔬Sabio Scientist🧬🧫🔬🦠 (@SabioScientist) February 23, 2024
I have never had a restaurant find me and slip into my DM’s like that. That’s bizarre lol.
— Charlie Fleming (@CharlieFleming_) February 23, 2024
So much chaos, anger, and frustration over $250.00. 😢
As it turns out, this is also not the first time Royle has lost her temper when interacting with clients:
(Warning: this video contains strong language)
@playthehitslive Whacko. #tableboston #restaurants #northend #boston #fyp #viral ♬ original sound - Dave Cullinane
It seems like the situation has de-escalated and both parties have gone silent.
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Main image courtesy of @trevorshowvan/X