A Temu 'cheeseboard' fail to learn from
Updated | By Jacaranda FM/Udesha Moodley-Judhoo
This was another classic example of what people think they're buying versus what they actually get.
We’ve all seen those stories about what you thought you were buying versus what you actually received, and they never fail to capture our attention.
Not only are they entertaining, but they also serve as a valuable lesson for online shoppers. After all, sometimes you have to get bitten to learn a lesson.
One South African guy shared a story about his friend, who was excited about her Temu order. It included several wooden serving boards, ranging from cheese boards to pizza boards – but as with many online purchases, things didn’t turn out quite as expected.
READ MORE: Woman buys bed off Temu and came up short
We felt there was something more to the story because of his lighthearted look.
In the video, he jokes that his friend can feed a family of ants with her serving boards. It turns out, she had overlooked the item specifications before making the purchase, and when the boards arrived, they were much smaller than she expected.
This serves as a reminder of just how important it is to check the product descriptions and specifications carefully before finalising your online order.
A Temu spokesperson shared the aftercare customer service policy that reads: "Temu's 24/7 customer service channel allows customers to reach out through the app or website to report their concerns. We offer a 90-day money-back guarantee for quality-related issues and encourage this customer to contact our customer service team so we can investigate her case."
For more information about the return policy, you can visit Temu.com
"Temu is committed to providing a seamless shopping experience, which includes a straightforward return process and quality assurance for our customers," said the Temu spokesperson.
Watch the video below – courtesy of TikTok.
@kalishyboy @Temu how can you do this to my friend 🤣🤣🤣 #temufinds #greenscreen #onlineshopping #tiktoksouthafrica ♬ Oh No - Kreepa
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