The Starbucks video that’s got everyone talking

The Starbucks video that’s got everyone talking

Imagine a South Africa where deaf people had access to a brilliant service like this.

Starbucks

Rebecca King, a deaf Starbucks customer, has captured the hearts and imaginations of internet users all over the world after she filmed herself ordering her drinks at a drive-thru, in sign language.


Rebecca uploaded the video onto her Facebook page with the caption: “Starbucks! This is what I’m talking about! Share it away! We can change the world.”


The video went viral, receiving over 10-million views in eight days. In the video, King pulls up to a driveway, then waits several minutes before her Barista Katie Wyble pops up on screen and they proceed to communicate in sign language to complete the order.

Starbucks! This is what I'm talking about! ❤️Share it away! We can change the world! :)For Licensing/Usage Please contact licensing@viralhog.com

Posted by Rebecca King on Tuesday, November 3, 2015

“I am so happy and blessed to be a part of it,” King told Buzzfeed. “I’m so happy to help the Deaf community get more exposure. I can’t wait to see more companies utilizing this technology to provide better customer service. It’s so cool.”


The Starbucks in the store is located near a school for the deaf and blind, and the video technology at the drive-thru was implemented with the school in mind. Many people were amazed and commended Starbucks for their use of the technology.

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